Frequently Asked Questions

Everything you need to know about the test, your results, and your subscription.

How does the IQ test work?

The test consists of around 25 questions across six cognitive domains: fluid reasoning, verbal reasoning, quantitative reasoning, visual-spatial processing, processing speed, and working memory. It takes about 20 minutes to complete and is based on the Cattell–Horn–Carroll (CHC) theory of cognitive abilities.

How accurate is the score?

Scores are normed on the standard IQ scale (mean 100, standard deviation 15) so they are directly comparable with the general population. While no online test can replace a clinical assessment administered by a psychologist, our methodology follows the same scientific framework used by professional instruments.

How much does it cost?

Taking the test is free. To unlock your full results — including your exact IQ score, the detailed performance report, the printable certificate, and training exercises — we offer an 8-day full access trial for $0.99 (incl. VAT). After the trial, the subscription continues at $39.95 per month (incl. VAT) unless cancelled. See our Pricing page for details.

How do I cancel my subscription?

You can cancel at any time — no questions asked. Simply email us at support@genius.us.org (or use the Cancel Subscription link in the footer) and we will process your cancellation right away. You keep access until the end of your current billing period.

How do I access my results later?

After your purchase you receive an email with a personal login link — no password needed. You can also request a new login link any time on the Sign in page by entering your email address.

Can I retake the test?

Yes. Subscribers can retake the test from their dashboard whenever they like, and every result is saved to your profile so you can track your progress over time.

Is my payment information secure?

Yes. All payments are processed over an encrypted SSL connection by our PCI-compliant payment provider. We never store your full card details on our servers.

What is your refund policy?

If something went wrong with your order or you are not satisfied, contact us at support@genius.us.org. See our Refund Policy page for full details.

In which languages is the test available?

The test and your report are available in English, German, French, Swedish, Norwegian, Danish, Finnish, Portuguese (European and Brazilian), and Turkish. Use the language selector in the header to switch.

How can I contact support?

Our customer support is available 24/7/365. Use the contact form on the Contact Us page or email support@genius.us.org directly — we usually respond within a few hours.

Still have questions?